Legal notice
Last updated: August 24, 2026
This Legal Disclaimer ("Disclaimer") applies to the Sylwyna website, store, and all related content, products, and services (collectively, the "Services"). By accessing or using the Services, you acknowledge and agree to the terms below.
1. General Information
The information presented on or through the Services is provided for general informational purposes only. While we strive to keep content accurate and up to date, Sylwyna makes no warranties or representations, express or implied, regarding the accuracy, completeness, reliability, or availability of any information, and we are not liable for any errors, omissions, or outcomes resulting from your reliance on such information.
2. Product Information — Moissanite & Materials
Sylwyna specializes in lab-created moissanite jewelry. Unless explicitly stated otherwise, the gemstones in our products are laboratory-grown moissanite and are not natural diamonds or other mined gemstones.
Product colors, dimensions, carat weights, and finishes are described as accurately as possible; however, actual appearance may vary due to differences in screen calibration, lighting, and photography. Our jewelry is crafted from [925 sterling silver / 14k gold vermeil / other materials—specify per product]. Specific materials are listed on each product page, and such listings control over any general description.
3. No Medical or Allergy Advice
Jewelry contains metals and may include trace alloys. Some individuals may experience sensitivity or allergic reactions to certain metals (for example, nickel). While we list materials on each product page, Sylwyna cannot guarantee that any product is suitable for every individual or free from causing a reaction. If you experience irritation, discontinue use and consult a medical professional. Sylwyna is not liable for any allergic reaction, sensitivity, or skin reaction arising from the use of its products.
4. Product Care
Fine jewelry is delicate and requires proper care. Exposure to water, perfume, cosmetics, chemicals, humidity, or impact may affect the appearance or durability of your piece. Sylwyna is not responsible for damage, tarnish, or wear resulting from improper use, storage, or care. Care guidance is provided as a courtesy and does not constitute a warranty.
5. Sizing & Fit
Sizing guides are provided to assist your selection, but final fit is the customer's responsibility. Where resizing or exchanges are available, they are governed by our Refund Policy.
6. Limitation of Liability
To the fullest extent permitted by law, Sylwyna, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profit or data, arising out of or related to your use of the Services or products, even if advised of the possibility. Our total liability for any claim shall not exceed the amount you paid for the relevant product.
7. Trademarks & Intellectual Property
"Sylwyna" and related names, logos, designs, and slogans are trademarks or trade dress of Sylwyna or its licensors. Nothing on the Services grants any license or right to use any trademark, logo, or intellectual property without our prior written permission.
8. External Links
The Services may contain links to third-party websites. These links are provided for convenience only. Sylwyna does not control and is not responsible for the content, policies, or practices of any third-party site, and a link does not imply endorsement.
9. Changes to This Disclaimer
We may update this Disclaimer from time to time. The revised version will be posted on this page with an updated "Last updated" date, and your continued use of the Services constitutes acceptance of the changes.
10. Contact
Questions about this Disclaimer may be directed to us at support@sylwyna.com.